Subject: Ticket Assigned - Conversation with sheherazadali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 10:51:07 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sheherazadali sheherazadali                    I didn't receive any new order placement mail or sms           02:40 PM, 19th Apr                     sheherazadali                    Please telme...is my order placed now??           02:40 PM, 19th Apr                   Mohammad                   Good Afternoon Sheherazad, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:41 PM, 19th Apr                   Mohammad                   We would like to inform you that your order with the order id 7827740356 has been placed successfully and you do not need to place new order.           02:42 PM, 19th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           02:42 PM, 19th Apr                     sheherazadali                    Ok           02:42 PM, 19th Apr                     sheherazadali                    But this sms u sent is not sent in message box           02:43 PM, 19th Apr                     sheherazadali                    Itx collect n pick ?           02:44 PM, 19th Apr                     sheherazadali                    Yes?           02:44 PM, 19th Apr                   Mohammad                   Yes it is Click and collect.           02:45 PM, 19th Apr                     sheherazadali                    Ok           02:46 PM, 19th Apr                     sheherazadali                    How many days?           02:46 PM, 19th Apr                     sheherazadali                    Irx mostly same day?           02:46 PM, 19th Apr                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           02:46 PM, 19th Apr                     sheherazadali                    Ok           02:47 PM, 19th Apr                   Mohammad                   Is there anything else I can assist you with?           02:48 PM, 19th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:50 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6118431