Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 10:15:12 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to know,           01:40 PM, 19th Apr                     User                    what happened to my order           01:40 PM, 19th Apr                     User                    why it’s not processed. But my card was charged           01:41 PM, 19th Apr                     User                    And why no one is answering the phone?           01:41 PM, 19th Apr                     User                    ???????????           01:45 PM, 19th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           02:01 PM, 19th Apr                   Mohammad                   We request you to kindly let us know the order id so that we can check and assist you further.           02:01 PM, 19th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:04 PM, 19th Apr                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           02:08 PM, 19th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with  Home Centre in case of any unanswered query.           02:14 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6117930