Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 09:44:09 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           01:25 PM, 19th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           01:27 PM, 19th Apr                     User                    This is Rhodora           01:27 PM, 19th Apr                     User                    I need some help regarding my returns           01:27 PM, 19th Apr                     User                    Hi MOhammad           01:27 PM, 19th Apr                   Mohammad                   We request you to kindly let us know the order id so that we can check and assist you further.           01:28 PM, 19th Apr                     User                    9426731115           01:28 PM, 19th Apr                     User                    There was a confusion in my returns. I 
 ordered styli dresses from your company and from STyli. Some fit and some are for returns because the fit are not good on me. There were 2 parcels to be returned but was interchanged. I should return to Styli 1 dress but by mistake we returned 2 dresses. And to CenterPoint should be 2 dresses, only 1 left. Can you please help me by contacting the Styli and have it just change? Please. Thanks.  Regards,  Rhodora           01:29 PM, 19th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:30 PM, 19th Apr                     User                    Please. Thank you so much           01:30 PM, 19th Apr                   Mohammad                   Thank you for your patience.           01:31 PM, 19th Apr                   Mohammad                   We have checked and found you returned the below two items under your order:  Styli 3/4 Sleeves Tie Neck Floral Print A-Line Midi Dress  Styli 
 3/4 Sleeves V Neck Wrap Midi Dress           01:31 PM, 19th Apr                     User                    it is under verification actually           01:32 PM, 19th Apr                   Mohammad                   As per the tracking details your items have been picked from you.           01:34 PM, 19th Apr                     User                    yes           01:35 PM, 19th Apr                   Mohammad                   Once the items will reach the warehouse the refund will be processed for both the items.           01:35 PM, 19th Apr                     User                    I think you didn't understand my cse           01:35 PM, 19th Apr                     User                    case           01:35 PM, 19th Apr                     User                    There was a confusion in my returns. I ordered styli dresses from your company and from STyli. Some fit and some are for returns because the fit are not good on me. There were 2 parcels to be returned but was inter
 changed. I should return to Styli 1 dress but by mistake we returned 2 dresses. And to CenterPoint should be 2 dresses, only 1 left. Can you please help me by contacting the Styli and have it just change? Please. Thanks.           01:35 PM, 19th Apr                     User                    Any way, can I have your email? I think it is better to email?           01:37 PM, 19th Apr                   Mohammad                   You can drop us an email on email id : [email-masked]           01:40 PM, 19th Apr                     User                    thanks           01:40 PM, 19th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:43 PM, 19th Apr                     User                    You too! Eid Mubarak!           01:43 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdes
 k/tickets/6117586