Subject: Ticket Assigned - Conversation with michelle.sanglay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 08:20:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with michelle.sanglay michelle.sanglay                    [email-masked]           12:07 PM, 19th Apr                     michelle.sanglay                    I would like to follow up regarding my Order Number 9426241501. It’s been 6 days since I placed my order and still no update when i can collect it. I put as preference for my order to be collected at ibn battuta mall branch.           12:07 PM, 19th Apr                   Mohammad                   Good Afternoon Michelle, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:12 PM, 19th Apr                   Mohammad                   Thank you for your patience.           12:15 PM, 19th Apr                   Mohammad                   Kindly note that your order is not shipped from the warehouse till now and we are really sorry for this delay.           12:16 PM, 19th Apr                   Mohammad                   We request you to kindly allow us some time so that we can forward the issue to the warehouse team to ship the order and make it ready for collection asap           12:16 PM, 19th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:19 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6116709