Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 16:04:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Where is my order           06:45 PM, 18th Apr                     User                    the delivery guy can but he didn’t have change so he left and never came back where is my order           06:45 PM, 18th Apr                   Abdulqader                   May I know your name, please?           07:44 PM, 18th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:44 PM, 18th Apr                     User                    Ghalya alharmi           07:47 PM, 18th Apr                     User                    9427157463           07:47 PM, 18th Apr                   Mohammad                   We have checked and found that the order has been rejected at your end.           07:49 PM, 18th Apr                   Mohammad                   We request you to kindly confirm us your contact number : +971508872841           07:49 PM, 18th Apr                     User                    no it haven’t the delivery guy had no change I told him to bring change           07:49 PM, 18th Apr                     User                    yes           07:49 PM, 18th Apr                     User                    it is my number           07:49 PM, 18th Apr                     User                    Excuse me I want my order NOW???           07:50 PM, 18th Apr                     User                    What is this a joke ?           07:51 PM, 18th Apr                     User                    Please find a solution before eid           07:52 PM, 18th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           07:52 PM, 18th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:52 PM, 18th Apr                     User                    when will they deliver           07:52 PM, 18th Apr                     User                    I need the order urgently what will my kid wear. , I ordered online because am busy I have no time for this           07:53 PM, 18th Apr                   Mohammad                   We cannot assure you about the timings but will try to deliver it as earliest as possible.           07:54 PM, 18th Apr                     User                    I need it tomorrow, because if there is any issue I will have time to return and order some place else before Eid           07:55 PM, 18th Apr                     User                    this is unacceptable I even tried calling the delivery man and texting him and he never responded he just left me on seen and I called yesterday day and they said they will deliver it           07:56 PM, 18th Apr                     User                    and now I find out it halls been rejected           07:56 PM, 18th Apr                     User                    has*           07:57 PM, 18th Apr                     User                    I didn’t reject it , he didn’t have change and he said he would bring change for 500 hundred           07:57 PM, 18th Apr                   Mohammad                   We can understand your disappointment here.           08:00 PM, 18th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           08:01 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:03 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6109034