Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 16:04:45 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    #4727594751           07:13 PM, 18th Apr                     User                    Can you please help me with the above online order           07:13 PM, 18th Apr                     User                    Hello           07:32 PM, 18th Apr                   Mohammad                   Good Evening Samith, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you.           07:59 PM, 18th Apr                   Mohammad                   We'd like to confirm you that order 4727594751 has not been placed successfully as the payment from your credit card used has been unsuccessful.           08:01 PM, 18th Apr                   Mohammad                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocke
 d by the card issuing bank.           08:01 PM, 18th Apr                   Mohammad                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           08:02 PM, 18th Apr                   Mohammad                   Do place a new order again with us so we will be able to confirm & deliver it you.           08:02 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:04 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6109040