Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 14:23:04 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    May i know why my order is still in process?           04:51 PM, 18th Apr                     User                    9427102351           04:51 PM, 18th Apr                     User                    ???           05:36 PM, 18th Apr                     User                    Hello?           05:39 PM, 18th Apr                   Mohammad                   Good Evening Marielle, Thank you for contacting Babyshop. This is Khalid, I will be happy to assist you.           06:14 PM, 18th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:17 PM, 18th Apr                   Mohammad                   Thank you for your patience.           06:20 PM, 18th Apr                   Mohammad                   As per the order details it is ready for pickup at the store.           06:20 PM, 18th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.  ​           06:20 PM, 18th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           06:20 PM, 18th Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           06:20 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           06:22 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6108540