Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 14:08:19 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. I need to return these goddam mirrors. I’ve been trying to return them for 2 weeks. I’m sick of this bullshit service and I want my money back.           04:41 PM, 18th Apr                     User                    Order: 8423146491           04:41 PM, 18th Apr                     User                    Order: 8424989797           04:42 PM, 18th Apr                     User                    Please answer in a timely manor! I can’t sit here and wait all day for an answer           04:44 PM, 18th Apr                     User                    Hellooooooo           04:49 PM, 18th Apr                     User                    ANSWER           04:50 PM, 18th Apr                     User                    ANSWER           04:50 PM, 18th Apr                     User                    ANSWER           04:51 PM, 18th Apr                     User                    This is silver not gold!           04:53 PM, 18th Apr                     User                    Omg answer           04:54 PM, 18th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre. This is Khalid, I will be happy to assist you.           05:53 PM, 18th Apr                   Mohammad                   Thank you for your patience.           05:59 PM, 18th Apr                   Mohammad                   Kindly note that we will forward the issue to the courier team to arrange the collection on priority.           06:00 PM, 18th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:00 PM, 18th Apr                     User                    Home center has been saying this for 2 weeks           06:01 PM, 18th Apr                     User                    I’m sick of this. I’ve been following up everyday since the 30th. The woman on the phone told me the manager would call me back.           06:01 PM, 18th Apr                     User                    That was 3 hours ago..           06:02 PM, 18th Apr                   Mohammad                   We are sorry for the inconvenience caused to you.           06:04 PM, 18th Apr                   Mohammad                   Kindly allow us some more time so that we can arrange the collection.           06:04 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           06:07 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6108421