Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 14:05:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi i want to order now, why it deducted my shukran aed, i didnt yet payout my order because i want to add more order           04:25 PM, 18th Apr                     User                    then  payout my shukran lost           04:25 PM, 18th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you.           05:52 PM, 18th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:55 PM, 18th Apr                   Mohammad                   We have checked and it appears that the following order number: 9427574741 was not placed successfully.           06:02 PM, 18th Apr                   Mohammad                   Whenever this happ
 ens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9427574755           06:02 PM, 18th Apr                   Mohammad                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           06:02 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:04 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6108390