Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 12:52:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to ask about my last redund           04:13 PM, 18th Apr                     User                    Of this order           04:13 PM, 18th Apr                     User                    I didn't receive the refund yet           04:13 PM, 18th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you.           04:43 PM, 18th Apr                   Mohammad                   We can confirm that your refund has been successfully completed on 4/13/23. Your refund was sent to the Original form of payment. Since a part of your order was paid for by My Credits, the amount from my credits was returned to your my credits account. You will see break-up of your refund below:           04:48 PM, 18th Apr                   Mohamma
 d                   NAPS : QAR 437.50  My credit wallet : QAR 3.5068           04:48 PM, 18th Apr                   Mohammad                   An email was also sent to you when the refund was done. Refunds typically take upto 14 working days to show up in your account based on your bank/payment card provider.           04:48 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:52 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6107587