Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 11:00:47 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I order on 16 April & now today is 18 April but I can't receive my parcel and here's you show that customer can't respond but i can't receive any call or msg from delivery boy?           02:50 PM, 18th Apr                   Mohammad                   Good Afternoon Dear Customer. Thank you for contacting Splash. My name is Khalid. We would be happy to help you.           02:51 PM, 18th Apr                   Mohammad                   We request you to kindly let us know the order id so that we can check and assist you further.           02:53 PM, 18th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:55 PM, 18th Apr                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still 
 connected?           02:57 PM, 18th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           03:00 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6106162