Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 10:02:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I would like to exchange an item which i had got online by physically going to the outlet           01:40 PM, 18th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           01:54 PM, 18th Apr                   Mohammad                   We would like to inform you that in order to exchange your Splash product you can visit and return the product to Splash/Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           01:58 PM, 18th Apr                   Mohammad                   Is there anything else I can assist you with?           02:00 PM, 18th Apr                     User                    Thank you           02:01 PM, 18th Apr                   Mohammad                   It w
 as a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           02:01 PM, 18th Apr                     User                    ?           02:01 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105459