Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 08:59:37 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good afternoon           12:33 PM, 18th Apr                     User                    I visited the store in dubai mall and my order is not yet there, I’m traveling tonight           12:34 PM, 18th Apr                     User                    you mentioned in your site that I’m going to receive my order on 17 of April           12:36 PM, 18th Apr                     User                    That’s y I bought those items           12:36 PM, 18th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:45 PM, 18th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:46 PM, 18th Apr                   Mohammad                   Thank you for your patience.           12:49 PM, 18th Apr                   Mohammad                   Kindly note that we will forward the issue to our store team to make it ready for collection on priority.           12:49 PM, 18th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:49 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:51 PM, 18th Apr                     User                    I need action           12:52 PM, 18th Apr                     User                    I want to receive the order at 3 pm           12:52 PM, 18th Apr                     User                    Maximum           12:52 PM, 18th Apr                     User                    or I  going to cancel it           12:52 PM, 18th Apr                   Mohammad                   We will ask them to make it ready before 3Pm.           12:54 PM, 18th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           12:54 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:59 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104798