Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 08:43:37 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello.           12:30 PM, 18th Apr                     User                    I need a status on my order           12:30 PM, 18th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:33 PM, 18th Apr                     User                    Helllo Khalid.           12:33 PM, 18th Apr                     User                    I'd like to get a status update on my order, please           12:33 PM, 18th Apr                     User                    Order number #8427415538           12:34 PM, 18th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:37 PM, 18th Apr                     User                    Sure           12:37 PM, 18th Apr                   Mohammad                   Thank you for your patience.           12:39 PM, 18th Apr                   Mohammad                   Kindly note that your order's collection date is today.           12:40 PM, 18th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           12:40 PM, 18th Apr                     User                    It has been processed right?           12:40 PM, 18th Apr                   Mohammad                   Yes, and it is in transit from warehouse to the store.           12:42 PM, 18th Apr                     User                    Okay, thank you.           12:42 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:43 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104619