Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 08:23:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I placed and order and accidentally its duplicates           11:59 AM, 18th Apr                     User                    As payment didnt go through at first attempt           12:00 PM, 18th Apr                     User                    So I need only 1 order           12:00 PM, 18th Apr                     User                    And 1 payment           12:00 PM, 18th Apr                     User                    1 is paid           12:00 PM, 18th Apr                     User                    And 1 is saying processing payment, that should be cancelled           12:01 PM, 18th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:08 PM, 18th Apr                   Mohammad                   We req
 uest to kindly share with us your order id or the email with which you placed your order so that we can assist you accordingly.           12:13 PM, 18th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:16 PM, 18th Apr                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           12:19 PM, 18th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           12:22 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104368