Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 08:19:08 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Helo           11:58 AM, 18th Apr                     User                             11:58 AM, 18th Apr                     User                    This my order id           11:58 AM, 18th Apr                     User                    I will not be available after 1pm as I am going outside …can you contact the delivery person and deliver it before 1 pm today           11:59 AM, 18th Apr                   Mohammad                   Good Afternoon Mohammed, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:08 PM, 18th Apr                   Mohammad                   Thank you for your patience.           12:11 PM, 18th Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           12:12 PM, 18th Apr                   Mohammad                   You can then instruct the driver to deliver the order as per your convenience.           12:13 PM, 18th Apr                     User                    When will I receive the call?           12:13 PM, 18th Apr                     User                    it’s already 11?           12:13 PM, 18th Apr                   Mohammad                   We will also forward your query to deliver the order before 1Pm.           12:16 PM, 18th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:16 PM, 18th Apr                     User                    Ok           12:17 PM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:18 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104327