Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 07:56:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Your refund of QAR 15.30 for order 4724341899 is on its way & will be credited in 5-7 business days.           11:34 AM, 18th Apr                     User                    Your refund of QAR 22.95 for order 4725074780 is on its way & will be credited in 5-7 business days.           11:34 AM, 18th Apr                     User                    I have refund for 2 different online orders           11:34 AM, 18th Apr                     User                    and that message I received was on the 9th of April Sunday           11:35 AM, 18th Apr                     User                    and now 7 business days have passed and i still did not receive any refund           11:35 AM, 18th Apr                   Mohammad                   Good Afternoon Abdalla, Thank you for contacting Centrepoint, This is Khalid, I will be happy
  to help you.           11:45 AM, 18th Apr                   Mohammad                   We have checked and as we can see a refund amount of QAR 22.95 has been successfully processed on to the original mode of payment dated on 4/10/23. An email notification regarding the same was sent to your email address.           11:47 AM, 18th Apr                   Mohammad                   It may take up to 7-14 working days to process the transaction in some cases.           11:47 AM, 18th Apr                   Mohammad                   Is there anything else I can assist you with?           11:51 AM, 18th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           11:55 AM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6104078