Subject: New Reply Received - late collection
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 06:29:51 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  late collection  Ticket comment <div dir="auto">Hi,</div>
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<div dir="auto">I hope my email finds you well.</div>
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<div dir="auto">I’ve another case of late collection. It’s been almost a week since I raised request for pick up on my last order.</div>
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<div dir="auto">Best,</div>
<div dir="auto">W.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 28 Mar 2023 at 3:24 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Wegood,<br><br>Thank you for contacting Max.<br><br>We apologize for the inconvenience caused.</div>
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<div dir="ltr">We can confirm that your refund has been successfully completed on 3/28/23 for the order id 9417633360. Your refund was sent to the Original form of payment. Since a part of your order was paid for by My Credits, the amount from my credits was returned to your my credits account. You will see break-up of your refund below:<br>Apple Pay : AED 248.93</div>
<div dir="ltr">​My Credit wallet : AED 7.0668<br><br>An email was also sent to you when the refund was done. Refunds typically take upto 14 working days to show up in your account based on your bank/payment card provider. Please wait for a few days for this amount to reflect in your account.<br><br>We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Thank you for your understanding and cooperation with us.<br><br>Do not hesitate to contact us if you have any inquiries.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5862597