Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 16:05:17 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:20 PM, 17th Apr                     User                    I'm trying to log into my account from the app and it's not allowing me. If I want to login through my Facebook,  there is an error. Wheb try to log in with email and password,  its goving me wrong email or password. When I try to reset the password,  I never receive the email.           07:23 PM, 17th Apr                     User                    Kindly check and advise what is the issue           07:23 PM, 17th Apr                     User                    Name: Nadejda           07:23 PM, 17th Apr                     User                    Email: [email-masked]           07:24 PM, 17th Apr                     User                    Mob: 0528627200           07:24 PM, 17th Apr                   Mohammad                   Good Evening Dea
 r Customer, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           07:58 PM, 17th Apr                   Mohammad                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address (in small letters). 3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received. 4. Click on the password reset link and change your password. 5. You can login now with your new password           08:03 PM, 17th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           08:04 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6096655