Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 15:35:17 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello, apologies, I was not receiving updates for some reason. My name is Daria, please see screenshot attached with order number and the item that was not complete           06:53 PM, 17th Apr                     User                    As I have mentioned before, I have received only upper part, and no lower part of the item           06:54 PM, 17th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:16 PM, 17th Apr                   Mohammad                   Thank you for your patience.           07:23 PM, 17th Apr                   Mohammad                   Kindly note that we can create the return request for the incomplete item you received as we are not able to ship the missing item.           07:23 
 PM, 17th Apr                   Mohammad                   Kindly let us know so that we can do the needful for you.           07:23 PM, 17th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           07:26 PM, 17th Apr                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           07:29 PM, 17th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           07:34 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6096525