Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 15:25:19 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Thank you Mazen for responding  But I submitted the order already with home delivery           06:43 PM, 17th Apr                     User                    After so many trying           06:43 PM, 17th Apr                     User                    But if you can help me with another issue i will be appreciate           06:46 PM, 17th Apr                     User                    I make order to refund some items , and they collect the items already, can you check when the money will send back to me?           06:49 PM, 17th Apr                     User                    This the message they sent to my :           06:50 PM, 17th Apr                     User                    Hi! Your return request RP0415230019337 has been successfully picked up. We will keep you posted on your refund. Click to give feedback https://shk
 rn.app.link/KvuicWfq3yb Stay Happy!           06:50 PM, 17th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:16 PM, 17th Apr                   Mohammad                   Please note, as per the return tracking ID : RP0415230019337 , we can see that your items has been collected from you on 17/04/23.           07:19 PM, 17th Apr                   Mohammad                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           07:19 PM, 17th Apr                   Mohammad                   Once the refund of KWD 14.03 will be done, it may take upto 7-14 days to reflect in your bank account.           07:19 PM, 17th Apr                   Mohammad                   It was a pleasure to
  assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:24 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6096479