Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 10:30:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    You will not replace the same item with a bigger size           01:48 PM, 17th Apr                     User                    may i ask why is that           01:48 PM, 17th Apr                     User                    i only need one size bigger than i already have i don't need a refund           01:50 PM, 17th Apr                     User                    because size was not available in store when i checked yesterday. They told me it will be available online only           01:51 PM, 17th Apr                     User                    See i love the clothes i bought i want to wear this dress on eid. Can you do something? Please.. I just need one size bigger that all because its a little tight.           01:59 PM, 17th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contactin
 g Centrepoint, This is Khalid, I will be happy to help you.           02:23 PM, 17th Apr                   Mohammad                   We would like to inform you that in order to exchange your Splash product you can visit and return the product to Splash/Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           02:30 PM, 17th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:30 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6093710