Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:18:24 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi there. I would like to check the status on my return & refund process. My order no is 472380707066. The reference no for the return is RP405230008531. Items has been successfully picked up on 5th April. Thank you           12:47 PM, 17th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:02 PM, 17th Apr                   Mohammad                   We have checked with the order id and tracking id but could not able to locate any details.           01:07 PM, 17th Apr                   Mohammad                   We request you to kindly check the order id and share with us the correct order id.           01:07 PM, 17th Apr                   Mohammad                   Hi, I'm not getting a response from yo
 u. Are we still connected?           01:11 PM, 17th Apr                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           01:13 PM, 17th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           01:17 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092918