Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:11:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:46 PM, 17th Apr                     User                    Can I give my returned item to the same delivery guy that is bringing me my new item??           12:47 PM, 17th Apr                   Mohammad                   Good Afternoon Ola, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           01:02 PM, 17th Apr                     User                    Both orders are from splash           01:05 PM, 17th Apr                   Mohammad                   We would like to inform you kindly do not hand over the return item to the delivery person.           01:05 PM, 17th Apr                     User                    okay. When is the return guy coming???           01:05 PM, 17th Apr                     User                    Because I initiated the return around 2 days ago 
           01:06 PM, 17th Apr                   Mohammad                   As per the tracking details the driver is out for pickup today.           01:06 PM, 17th Apr                     User                    okay thanks!           01:06 PM, 17th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           01:06 PM, 17th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           01:11 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092854