Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:04:46 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:34 PM, 17th Apr                     User                    Your replays are too late           12:34 PM, 17th Apr                     User                    i have placed  return request on the same day of delivery           12:35 PM, 17th Apr                     User                    Order no:9425522919           12:35 PM, 17th Apr                     User                    they didnt picked it yet           12:35 PM, 17th Apr                     User                    it almost one week           12:35 PM, 17th Apr                     User                    they contacted me when i was in office           12:36 PM, 17th Apr                     User                    why you guys cant setup a scheduled pickup           12:36 PM, 17th Apr                     User                    and the delivery boys 
 are really arrogant           12:36 PM, 17th Apr                   Mohammad                   Good Afternoon Nida, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:47 PM, 17th Apr                     User                    Yes khalid           12:48 PM, 17th Apr                     User                    tell me when they are coming to pick up the package?           12:48 PM, 17th Apr                   Mohammad                   Thank you for your patience.           12:51 PM, 17th Apr                   Mohammad                   Kindly note that our courier team tried to pickup from you on 3 different days but without success.           12:51 PM, 17th Apr                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the courier team to avoid any further delay.           12:51 PM, 17th Apr                     User                    97150
 9882155           12:52 PM, 17th Apr                     User                    971525816961           12:52 PM, 17th Apr                     User                    contact through this any number           12:53 PM, 17th Apr                     User                    and schedule the pickup between 5.30pm to 7.30pm           12:53 PM, 17th Apr                     User                    Flat no:801, Al shamsi building ,Al nahda 2           12:54 PM, 17th Apr                     User                    my address           12:54 PM, 17th Apr                   Mohammad                   Thank you for sharing the details.           12:57 PM, 17th Apr                   Mohammad                   Kindly note that we will forward the same to the courier team.           12:57 PM, 17th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:57 PM, 17th Apr                     User                   
  okay thank you           12:58 PM, 17th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:04 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092771