Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:00:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:31 PM, 17th Apr                     User                    I would like to cancel one of my recent orders that has been placed and not delivered yet           12:31 PM, 17th Apr                     User                    I ordered it by mistake and paid it online           12:31 PM, 17th Apr                     User                    So kindly help me with that           12:31 PM, 17th Apr                     User                    ?           12:35 PM, 17th Apr                     User                             12:36 PM, 17th Apr                     User                    My mobile number is 0545340981           12:37 PM, 17th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           12:53 PM, 
 17th Apr                   Mohammad                   Thank you for your patience Parth.           12:56 PM, 17th Apr                   Mohammad                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           12:57 PM, 17th Apr                   Mohammad                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:57 PM, 17th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           12:59 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092722