Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 08:06:49 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Create a return that wasn’t collected           11:42 AM, 17th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           11:49 AM, 17th Apr                     User                    9417664550 Order numbrt           11:51 AM, 17th Apr                     User                    you previously sent me a link to arrange a return but I cannot find this In my mail           11:51 AM, 17th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:52 AM, 17th Apr                     User                    The first return was not collected and then I was out the country           11:52 AM, 17th Apr                   Mohammad                   Thank you for your patience.           11:56 AM, 17th Apr                   Mohammad                   We request you to kindly check your email again as we sent the link again to you.           11:56 AM, 17th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           11:59 AM, 17th Apr                   Mohammad                   Sorry for the above response.           12:00 PM, 17th Apr                   Mohammad                   Kindly check and let us know if you received the link or not           12:00 PM, 17th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:03 PM, 17th Apr                     User                    I have received the link           12:03 PM, 17th Apr                     User                    and have responded to it           12:03 PM, 17th Apr                     User                    hopefully they turn up on this occasion           12:03 PM, 17th Apr                   Mohammad                   Kindly note that the return will be collected within 2-5 working days.           12:04 PM, 17th Apr                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/summ through the tracking number RP041723004749.           12:05 PM, 17th Apr                   Mohammad                   Is there anything else I can assist you with?           12:05 PM, 17th Apr                     User                    Thank you           12:05 PM, 17th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:06 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6091959