Subject: New Reply Received - My Account
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 18:14:11 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">Yes my account problem is resolved now as resend msg was in spam of inbox.<div dir="auto">
<br><div dir="auto">thank you for your earliest reply.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 16, 2023, 9:24 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6057843</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div>Hi Ramsha,</div>
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<div dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.<br><br>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on 'Forgot Password' Link on the login window.<br>2. Enter your registered email address (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) in small letters).<br>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br>4. Click on the password reset link and change your password.<br>5. You can login now with your new password<br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br><br>1. Screenshot Of The Issue(If Possible)<br>2. platform from which you tried to reset the password<br>3. Registered email address<br>4. Country of access<br><br>Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6057843