Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 16:28:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:34 PM, 16th Apr                     User                    good evening           07:34 PM, 16th Apr                     User                    regarding my latest order, Status mentioned delivered.           07:35 PM, 16th Apr                     User                    I ordered 3 items but I only recieves 2 items. There's one item I did not received, which is the white shoes. Kindly check and update pls. Thanks           07:37 PM, 16th Apr                     User                             07:39 PM, 16th Apr                   Mohammad                   Good Evening Mir, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           08:05 PM, 16th Apr                   Mohammad                   We request you to kindly let us know if the item Stud Embellished Textured Chunky 
 Sneakers with Drawstring Closure is missing from your order.           08:09 PM, 16th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:12 PM, 16th Apr                   Mohammad                   Hi Emelda, I have not received a response from you still, please confirm if we are still connected?           08:15 PM, 16th Apr                     User                    Hi sorry for the late response.           08:16 PM, 16th Apr                     User                    are you still there?           08:17 PM, 16th Apr                     User                    Yes, I did not received the item " Stud Embellished Textured Chuncky Sneakers with Drawstring Closure"           08:18 PM, 16th Apr                   Mohammad                   Thank you for the confirmation.           08:20 PM, 16th Apr                   Mohammad                   Kindly note that we will check the issue with our delivery team rega
 rding the missing item.           08:20 PM, 16th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:20 PM, 16th Apr                     User                    Okay pls           08:20 PM, 16th Apr                     User                    and update me soonest.           08:20 PM, 16th Apr                     User                    Because in the delivery status its already mentioned "Delivered"           08:21 PM, 16th Apr                   Mohammad                   We will try to resolve the issue at the earliest.           08:25 PM, 16th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           08:25 PM, 16th Apr                     User                    okay.           08:26 PM, 16th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wo
 nderful day.           08:27 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6085281