Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 15:50:15 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:21 PM, 16th Apr                     User                    Can u please  confirm  u have received  amount because  already debit my account           07:23 PM, 16th Apr                     User                    But I have received  on delivery  gave cash           07:24 PM, 16th Apr                     User                             07:24 PM, 16th Apr                   Mohammad                   Good Evening Saima, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:38 PM, 16th Apr                   Mohammad                   Than you for your patience.           07:42 PM, 16th Apr                   Mohammad                   We have checked and it appears that the following order number: 9427110417 was not placed successfully. Whenever this happens our system tri
 es to capture the payment again automatically.           07:43 PM, 16th Apr                   Mohammad                   In this case, as we can the payment was captured again and a new order was placed successfully which is: 9427111456           07:43 PM, 16th Apr                   Mohammad                   The payment has been captured only once from your account which is for the new successfully placed order 9427111456           07:43 PM, 16th Apr                   Mohammad                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           07:43 PM, 16th Apr                   Mohammad                   Is there anything else I can assist you with?           07:46 PM, 16th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:49 PM, 16th Apr                                          View conversa
 tion in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6085090