Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 14:57:10 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Please cancel my order 9427006709 the guy came for delivery and had no change and refused to go get changed and he decided to take the items back.           06:22 PM, 16th Apr                     User                    This really unprofessional so kindly cancle the order I will rather go shop somewhere else           06:23 PM, 16th Apr                   Mohammad                   Good Evening Abdullah, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           06:50 PM, 16th Apr                   Mohammad                   Thank you for your patiene.           06:52 PM, 16th Apr                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           06:52 PM, 16th Apr               
     Mohammad                   We would like to inform you that we will forward the issue to the delivery team to expedite the delivery.           06:52 PM, 16th Apr                   Mohammad                   Also will ask them to take appropriate action against the driver.           06:53 PM, 16th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:53 PM, 16th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           06:56 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6084912