Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 14:48:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           06:03 PM, 16th Apr                     User                    I didnt get my credit yet           06:04 PM, 16th Apr                     User                    I want to place order           06:04 PM, 16th Apr                     User                    When I proceed to checkout i didnt find my credit option           06:05 PM, 16th Apr                     User                    I contacted centerpoint team from last week but not getting any solution           06:06 PM, 16th Apr                     User                    So pls look in to the matter in find out whats the problem           06:06 PM, 16th Apr                     User                    Hello is anyone their?           06:18 PM, 16th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint
 , This is Khalid, I will be happy to help you.           06:20 PM, 16th Apr                     User                    I want to place my order nd use my credit           06:21 PM, 16th Apr                     User                    I returned items almost 10 to 12 days before           06:22 PM, 16th Apr                     User                    When i checkout i didnt find the my credit option.           06:22 PM, 16th Apr                     User                    I contacted centerpoint from last week but didnt get any solution           06:23 PM, 16th Apr                     User                    Pls look into the matter           06:24 PM, 16th Apr                     User                    R u their?           06:25 PM, 16th Apr                   Mohammad                   Sorry for the delay in response.           06:28 PM, 16th Apr                   Mohammad                   We request to kindly share with us your order id or the email with which you placed your or
 der so that we can assist you accordingly.           06:28 PM, 16th Apr                     User                    Ok           06:32 PM, 16th Apr                     User                    9424149820           06:33 PM, 16th Apr                     User                    [email-masked]           06:34 PM, 16th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:36 PM, 16th Apr                     User                    Ok           06:36 PM, 16th Apr                   Mohammad                   Thank you for your patience.           06:37 PM, 16th Apr                   Mohammad                   We request you to kindly share with us the screenshot of the My credit wallet as well.           06:37 PM, 16th Apr                     User                    Ok           06:38 PM, 16th Apr                     User                             06:38 PM, 16th Apr               
       User                             06:39 PM, 16th Apr                     User                    2-3also i sended screenshot nd full detail           06:40 PM, 16th Apr                     User                    From last week i contacted your team but didnt get any solution           06:41 PM, 16th Apr                     User                    So pls figure it out whats the prob           06:41 PM, 16th Apr                   Mohammad                   We are sorry for the inconvenience caused to you.           06:41 PM, 16th Apr                   Mohammad                   Kindly note that we will check the issue with our tech team.           06:41 PM, 16th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:42 PM, 16th Apr                     User                    Its almost 12 days .every time I got the same answer from your team pls figure it out this time           06:43 PM, 1
 6th Apr                     User                    Pls I m requesting u           06:43 PM, 16th Apr                   Mohammad                   We request you to kindly allow us 24-48 hours more to check the issue with the team.           06:47 PM, 16th Apr                     User                    Ok           06:47 PM, 16th Apr                     User                    Thank you           06:47 PM, 16th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:48 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6084865