Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 12:39:03 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    9424873673           04:12 PM, 16th Apr                     User                    Refund status           04:12 PM, 16th Apr                     User                    ?           04:12 PM, 16th Apr                   Mohammad                   Good Evening Swati, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:31 PM, 16th Apr                   Mohammad                   We have checked and as we can see a refund amount of AED 42 has been successfully processed on to the original mode of payment dated on 4/13/23. An email notification regarding the same was sent to your email address.           04:34 PM, 16th Apr                   Mohammad                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.           
 04:34 PM, 16th Apr                   Mohammad                   Regarding the refund of AED 85.           04:35 PM, 16th Apr                   Mohammad                   Please note, as per the return tracking ID : RP041423005216, we can see that your items has been received at warehouse on 16/04/23.           04:35 PM, 16th Apr                   Mohammad                   We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           04:36 PM, 16th Apr                   Mohammad                   Once the refund will be done, it will instantly credit back to your My credit wallet.           04:36 PM, 16th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:38 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.fres
 hdesk.com/helpdesk/tickets/6083667