Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 14:27:50 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your response, yes it's cleared. <div dir="auto">Complaint withdrawing. </div>
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<div>On Sat, 15 Apr, 2023, 10:21 Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6059019</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Akhil,<br><br>
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<div dir="ltr">Thank you for getting in touch with Centrepoint.<br><br>We apologize for the inconvenience caused to you.</div>
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<br>We have checked and as we can see a refund amount of AED 48 has been successfully processed on to the original mode of payment dated on 3/29/23 for the order id 9418693598. An email notification regarding the same was sent to your email address.<br><br>​If you still did not receive the refund kindly coordinate with your bank once. We request you to get back to us if the amount is not reflected back even after confirming with your bank. We would be happy to help you.<br> <br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6059019