Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 10:17:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi . I had return request with ref#D119D5F           01:50 PM, 15th Apr                     User                    This was collected since 12th April and I did not get confirmation yet, that this was delivered back to Max           01:50 PM, 15th Apr                     User                    Can you pls confirm this was recieved and when refund should be processed?           01:51 PM, 15th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:05 PM, 15th Apr                   Mohammad                   We request you to kindly let us know the order id so that we can check and assist you further.           02:06 PM, 15th Apr                   Mohammad                   Dear Customer, I have not received a response
  from you still, please confirm if we are still connected?           02:10 PM, 15th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:15 PM, 15th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           02:17 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6070940