Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 10:09:29 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:40 PM, 15th Apr                     User                    Sorry, Order 9426731466 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/GVN6e33P0yb           01:41 PM, 15th Apr                     User                    Kindly check my above order           01:41 PM, 15th Apr                   Mohammad                   Good Afternoon Muhammed, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:58 PM, 15th Apr                   Mohammad                   Thank you for your patience.           02:02 PM, 15th Apr                   Mohammad                   We have checked and found that your order 9426731466 did not go through.           02:03 PM, 15th Apr                   Mohammad                   But you placed a new order with the order id 9426731475.           02:03 PM, 15th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           02:04 PM, 15th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:09 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6070858