Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 09:20:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:57 PM, 15th Apr                     User                    i am not able to place order with tabby option.. whenever i select tabby it gives error something gone wrong.. i tried app and website but same problem..           12:59 PM, 15th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:59 PM, 15th Apr                     User                    i spoke before also ur helpline she told me try website and i tried website also but same error.. tabby told me account is fine and check with centerpoint helpline           01:00 PM, 15th Apr                   Mohammad                   We request you to kindly share with us the screen shot of the issue.           01:03 PM, 15th Apr              
        User                    Ok i have to go back to take screenshot           01:03 PM, 15th Apr                     User                    U there??           01:06 PM, 15th Apr                     User                    Screenshot attached.. each time i select tabby and press pay now it gives this error.. does not proceed further for tabby code entering           01:08 PM, 15th Apr                   Mohammad                   Thank you for sharing the screen shot.           01:10 PM, 15th Apr                   Mohammad                   Kindly note that we will check the issue with the tech team.           01:10 PM, 15th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:11 PM, 15th Apr                     User                    No problem but any idea by when u will revert back? Today or it would need 2 3 days coz i want to place order           01:11 PM, 15th Apr                  
    User                    Or is it right now ur checking and update?           01:12 PM, 15th Apr                   Mohammad                   It may take upto 24-48 hours to get the update from the team.           01:13 PM, 15th Apr                     User                    Alrite.. u will revert on this chat i believe           01:14 PM, 15th Apr                   Mohammad                   Is there anything else I can assist you with?           01:17 PM, 15th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:19 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6070393