Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 08:48:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:26 PM, 15th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Splash, This is Khalid, How may I assist you today?           12:30 PM, 15th Apr                     User                             12:31 PM, 15th Apr                     User                    I have returned this item           12:31 PM, 15th Apr                     User                    unfortunately when the pick up boy came I was at work for 2 times and not able to return           12:31 PM, 15th Apr                     User                    he told me he will come today and pick up           12:31 PM, 15th Apr                     User                    now he is telling he didn’t got request from customer support           12:32 PM, 15th Apr                   Mohammad                   Thank you for sharing the details.           12:37 PM, 15th Apr                   Mohammad                   We request you to kindly share with us the order id as well.           12:37 PM, 15th Apr                     User                             12:38 PM, 15th Apr                     User                    Hi you there           12:44 PM, 15th Apr                   Mohammad                   I am checking the details for you.           12:45 PM, 15th Apr                   Mohammad                   We have checked and found that yesterday the courier agent tried to pickup from you.           12:45 PM, 15th Apr                     User                    yea , that boy told me no problem he will come and pick today           12:46 PM, 15th Apr                   Mohammad                   Kindly note that we will forward the issue to the courier team to collect the items from you on priority.           12:46 PM, 15th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:46 PM, 15th Apr                     User                    Sure           12:46 PM, 15th Apr                     User                    thank you           12:46 PM, 15th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           12:48 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6070151