Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 08:13:17 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi... I made an online purchase but I need to change the size to get a smaller one. How can I do that           12:00 PM, 15th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:00 PM, 15th Apr                     User                    Hello... I need to change the size of an online purchase to a smaller one. How can I do that?           12:02 PM, 15th Apr                   Mohammad                   We request you to kindly share with us the order id so that we can check and assist you further.           12:03 PM, 15th Apr                     User                    7826266472           12:03 PM, 15th Apr                   Mohammad                   Thank you for sharing the order details. Please allow 
 me a moment to check this for you.           12:04 PM, 15th Apr                   Mohammad                   Kindly let us know which item you want to exchange.           12:06 PM, 15th Apr                     User                    I would like to change the black trousers from size 26 to 24, also the size 26 Leggings from size 26 to 24 and the jeans from size 26 to 24           12:07 PM, 15th Apr                   Mohammad                   We would like to inform you that in order to exchange your Splash product you can visit and return the product to Splash/Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           12:10 PM, 15th Apr                     User                    Ok           12:10 PM, 15th Apr                     User                    Thank you           12:10 PM, 15th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.        
    12:12 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069899