Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 08:04:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hlo           11:50 AM, 15th Apr                     User                    Where is my order           11:51 AM, 15th Apr                     User                    Order ID 9424846546           11:52 AM, 15th Apr                   Mohammad                   Good Afternoon Midhun, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           11:56 AM, 15th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:58 AM, 15th Apr                   Mohammad                   Thank you for your patience.           11:59 AM, 15th Apr                   Mohammad                   As per the order details your order is ready for pickup at the store.           11:59 AM, 15th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup. ​           11:59 AM, 15th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           11:59 AM, 15th Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           11:59 AM, 15th Apr                   Mohammad                   Is there anything else I can assist you with?           12:03 PM, 15th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           12:04 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069845