Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 08:02:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello there is a issue my parcel ? is returned as I wasn’t available to collect it           11:40 AM, 15th Apr                     User                    Can you please send that parcel again           11:40 AM, 15th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           11:43 AM, 15th Apr                   Mohammad                   We request you to kindly share with us the order id so that we can check and assist you further.           11:43 AM, 15th Apr                     User                    Order 9425091081           11:44 AM, 15th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:46 AM, 15th Apr                     User                    Sure           11:48 AM, 15th Apr                   Mohammad                   Thank you for your patience.           11:48 AM, 15th Apr                   Mohammad                   We have checked and found that your order was returned back to warehouse hence we are sorry to inform you that we will not be able to reship the order back to you.           11:49 AM, 15th Apr                   Mohammad                   Is there anything else I can assist you with?           11:51 AM, 15th Apr                     User                    oh I wish it was reship           11:52 AM, 15th Apr                   Mohammad                   Is there anything else I can assist you with?           11:57 AM, 15th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           12:01 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6069833