Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 10:18:04 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello! what if wrong size of shoes being ordered? how to change the size? I wanted it to be size 25 if possible.           01:06 PM, 14th Apr                     User                    This is the ballerina shoes i ordered. Can I replace it to size 25? How will I returen           01:07 PM, 14th Apr                     User                    Thank you!           01:07 PM, 14th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:08 PM, 14th Apr                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           02:11 PM, 14th Apr       
             Mohammad                   Is there anything else I can assist you with?           02:15 PM, 14th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:17 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6063212