Subject: Ticket Assigned - Conversation with Marla Rissi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 09:49:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Marla Rissi Marla Rissi                    Hi           01:34 PM, 14th Apr                     Marla Rissi                    I have a complain           01:34 PM, 14th Apr                   Mohammad                   Good Evening Marla, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           01:36 PM, 14th Apr                     Marla Rissi                    Hi khalid this is not acceptable this is the 2nd time i received a text message sayong that they cancel my resquest for return an item, that i did not do           01:37 PM, 14th Apr                   Mohammad                   We are really sorry for the inconvenience caused to you.           01:38 PM, 14th Apr                   Mohammad                   Please allow me a moment to check this for you.           01:38 PM, 14th Apr                     Marla Rissi   
                  It mention in the text message cancel request by myself but i did not cancel anything           01:38 PM, 14th Apr                     Marla Rissi                    Can you please check this matter           01:39 PM, 14th Apr                   Mohammad                   Thank you for your patience.           01:41 PM, 14th Apr                   Mohammad                   We are sorry for the delay.           01:41 PM, 14th Apr                     Marla Rissi                    So what is the plan now 2nd timw i received the cancellation message           01:42 PM, 14th Apr                   Mohammad                   Kindly note that we have again created the return for you.           01:42 PM, 14th Apr                   Mohammad                   We will also forward the issue to the courier team to collect the items from you on priority.           01:42 PM, 14th Apr                   Mohammad                   We request you to kindly allow us some time so that 
 we can do the needful for you.           01:42 PM, 14th Apr                     Marla Rissi                    Again the same thing yesterday and whats next i will received message of cancellation again?           01:43 PM, 14th Apr                     Marla Rissi                    Please just make sure they will collect the item for return           01:43 PM, 14th Apr                     Marla Rissi                    Please prioritized           01:43 PM, 14th Apr                   Mohammad                   Sure we will prioritize the issue. Kindly allow us some time.           01:44 PM, 14th Apr                     Marla Rissi                    Please thank you           01:46 PM, 14th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           01:48 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/
 tickets/6062974