Subject: Ticket Assigned - Conversation with Sameera??
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 09:39:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sameera?? Sameera??                    Hi           01:24 PM, 14th Apr                   Mohammad                   Good Afternoon Sameera, Thank you for contacting Babyshop. My name is Khalid. How may I assist you today?           01:27 PM, 14th Apr                     Sameera??                             01:27 PM, 14th Apr                     Sameera??                    I ordered these two dresses           01:27 PM, 14th Apr                     Sameera??                    But I received only one of them           01:27 PM, 14th Apr                     Sameera??                    My order number is 9425966947           01:28 PM, 14th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:29 PM, 14th Apr                     Sameera??                    Plea
 se           01:29 PM, 14th Apr                   Mohammad                   Thank you for your patience.           01:33 PM, 14th Apr                   Mohammad                   We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.           01:33 PM, 14th Apr                   Mohammad                   During quality check we found out that 1 item Juniors All-Over Floral Print Top and Pants Set was not in a good condition to be sold hence we took it out of your order and refunded you the amount of AED 79 for the same dated on 4/12/23.           01:34 PM, 14th Apr                     Sameera??                    How much time you take it for this process?           01:34 PM, 14th Apr                   Mohammad                   We would not be happy either if you received bad items in your order, t
 his is the reason why this item was cancelled.           01:35 PM, 14th Apr                   Mohammad                   Kindly note that the refund may take upto 7-14 days to reflect in your account.           01:37 PM, 14th Apr                   Mohammad                   Is there anything else I can assist you with?           01:37 PM, 14th Apr                     Sameera??                    No,thank you           01:38 PM, 14th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           01:38 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6062902