Subject: Ticket Assigned - Conversation with مريم محمد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 08:37:49 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with مريم محمد مريم محمد                    Hello, Can you please confirm and check when can I collect my order. I’ve ordered NYX setting spray and rimmel nail polish           12:17 PM, 14th Apr                   Mohammad                   Good Afternoon Mariam, Thank you for contacting Max. My name is Khalid. I would be happy to help you           12:26 PM, 14th Apr                   Mohammad                   Thank you for your patience.           12:27 PM, 14th Apr                   Mohammad                   We have checked and found that your order with the order id 9426352401 is ready for collection at the store.           12:27 PM, 14th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           12:27 PM, 14th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           12:27 PM, 14th Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           12:27 PM, 14th Apr                     مريم محمد                    I gave two different order 9426360998 can you check this one?           12:30 PM, 14th Apr                   Mohammad                   Is there anything else I can assist you with?           12:30 PM, 14th Apr                   Mohammad                   This is order is not ready for pickup till now.           12:31 PM, 14th Apr                   Mohammad                   However, you’ll receive an SMS and an email when your order is ready for collection.           12:31 PM, 14th Apr                     مريم محمد                    Ok thanks When this order is ready can I come and collect both together ?           12:31 PM, 14th Apr                   Mohammad                   Yes you can collect both the order at the same time.           12:34 PM, 14th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:37 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6062521