Subject: Ticket Assigned - Conversation with Jay
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 07:44:13 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jay Jay                    Hello           11:33 AM, 14th Apr                   Mohammad                   Good Morning Mira, Thank you for contacting Centrepoint. My name is Khalid. How may I assist you today?           11:34 AM, 14th Apr                     Jay                    Mira ?           11:35 AM, 14th Apr                     Jay                    My self Jay Kumbhar           11:35 AM, 14th Apr                   Mohammad                   Sorry for the above response.           11:35 AM, 14th Apr                   Mohammad                   Kindly let me know how may I assist you today?           11:36 AM, 14th Apr                     Jay                    I was requesting for my one product return and they given me back only 4.9 kd           11:37 AM, 14th Apr                     Jay                    So, tell me why ?           11:37 AM, 1
 4th Apr                     Jay                             11:37 AM, 14th Apr                     Jay                             11:37 AM, 14th Apr                   Mohammad                   Thank you for sharing the details. Please allow me a moment to check this for you.           11:38 AM, 14th Apr                   Mohammad                   Thank you for your patience.           11:40 AM, 14th Apr                   Mohammad                   We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable.           11:40 AM, 14th Apr                     Jay                    Okay           11:40 AM, 14th Apr                   Mohammad                   Hence, we are processing the refund for the same amount which you have paid for it.           11:40 AM, 14th Apr                     Jay                    Okay no issue           11:40 AM, 14th Apr                   Mohammad             
       Is there anything else I can assist you with?           11:41 AM, 14th Apr                     Jay                    No thank you Brother           11:42 AM, 14th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           11:43 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6062254