Subject: Ticket Assigned - Conversation with Shamsud Dihan
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 07:14:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shamsud Dihan Shamsud Dihan                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Shamsud Dihan Bot:  Hi Shamsud Dihan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425807524 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP041123004877     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0581819447            11:04 AM, 14th Apr                   Mohammad                   Good Morning Shamsud, Thank you for contacting Splash. My name is Khalid. I would be happy to help you.           11:07 AM, 14th Apr                   Mohammad                   As per the tracking details your order is out for delivery.           11:07 AM, 14th Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           11:07 AM, 14th Apr                     Shamsud Dihan                    I ordered some products 3 days ago.But still didnt received those products.           11:07 AM, 14th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           11:07 AM, 14th Apr                     Shamsud Dihan                    My number is active..He already rescheduled delivery date 2 times           11:08 AM, 14th Apr                   Mohammad                   As per the tracking details your order is rescheduled one time only and the order is again out for delivery.           11:09 AM, 14th Apr                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           11:10 AM, 14th Apr                     Shamsud Dihan                    My order number is 9425807524           11:10 AM, 14th Apr                     Shamsud Dihan                    Ok..Thank u           11:11 AM, 14th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           11:14 AM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6062121