Subject: Ticket Assigned - Conversation with Mohammed Munawar
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 16:08:19 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammed Munawar Mohammed Munawar                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Mohammed munawar, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:51 PM, 13th Apr                     Mohammed Munawar                    Hi           07:51 PM, 13th Apr                   Mohammad                   Good Evening Mohammed, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           07:55 PM, 13th Apr                   Mohammad                   Please allow me a moment to check this for you.           08:02 PM, 13th Apr                   Mohammad                   Thank you for your patience.           08:03 PM, 13th Apr                   Mohammad                   We have checked and found return request under your order id 9425333265 and the driver is out for delivery to pickup the items.           08:04 PM, 13th Apr                   Mohammad                   If you do not receive the call till 10 you can contact us again and we will do the needful for you.           08:04 PM, 13th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           08:07 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6058107