Subject: Ticket Assigned - Conversation with Bliss
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 15:52:20 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bliss Bliss                    Hi           06:56 PM, 13th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?           06:58 PM, 13th Apr                     Bliss                    Are you an agent           06:58 PM, 13th Apr                   Mohammad                   Yes please.           06:58 PM, 13th Apr                     Bliss                             06:58 PM, 13th Apr                     Bliss                    Need large size           06:58 PM, 13th Apr                     Bliss                    I can’t find this online           06:58 PM, 13th Apr                   Mohammad                   Could you please share with us the order id as well?           06:59 PM, 13th Apr                     Bliss                             06:59 PM, 13th Apr                     Bliss                    I also have sent a request for return   Kindly ask the courier guy to contact me on WhatsApp   0091 7829960158   My other Dubai number is not working           07:00 PM, 13th Apr                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           07:01 PM, 13th Apr                   Mohammad                   If you still want to return the items through online return request we will forward your contact number to the courier.           07:02 PM, 13th Apr                     Bliss                    Yes please           07:02 PM, 13th Apr                     Bliss                    I need a pick up from home           07:02 PM, 13th Apr                     Bliss                    Can’t go to the store and that’s why I had ordered online           07:02 PM, 13th Apr                     Bliss                             07:02 PM, 13th Apr                     Bliss                    This shirt says buy one get one but I didn’t get the free item           07:02 PM, 13th Apr                     Bliss                    Nor did it get discounted on checkout           07:03 PM, 13th Apr                   Mohammad                   We have checked and found that you only added one quantity for the same item.           07:04 PM, 13th Apr                   Mohammad                   To get the item as buy 1 get 1 free you must have to added quantity 2 to your order           07:04 PM, 13th Apr                     Bliss                    Quantity 2 of ! ?           07:08 PM, 13th Apr                     Bliss                             07:09 PM, 13th Apr                     Bliss                    It just shows this code           07:09 PM, 13th Apr                     Bliss                    Or maybe you can give me a discount code here           07:10 PM, 13th Apr                     Bliss                    So that I can apply it in my next purchase           07:10 PM, 13th Apr                     Bliss                    ?           07:10 PM, 13th Apr                   Mohammad                   Regarding the discount code we will check the issue with our tech team.           07:15 PM, 13th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:15 PM, 13th Apr                     Bliss                    Ok           07:16 PM, 13th Apr                     Bliss                    This ?           07:16 PM, 13th Apr                   Mohammad                   Is there anything else I can assist you with?           07:23 PM, 13th Apr                     Bliss                    ???           07:24 PM, 13th Apr                     Bliss                    You still haven’t told me about this           07:24 PM, 13th Apr                     Bliss                             07:24 PM, 13th Apr                     Bliss                    Need a large           07:24 PM, 13th Apr                     Bliss                    Size           07:24 PM, 13th Apr                   Mohammad                   If you need the larger size we would suggest you to visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           07:27 PM, 13th Apr                     Bliss                    I am Unable to go to the store           07:28 PM, 13th Apr                     Bliss                    Can you check with which store it is available           07:29 PM, 13th Apr                     Bliss                    In large size           07:29 PM, 13th Apr                   Mohammad                   We would like to inform you that at this moment we are not able to check the store availability for the same.           07:33 PM, 13th Apr                     Bliss                    Why ?           07:35 PM, 13th Apr                     Bliss                    Kindly check this for me           07:36 PM, 13th Apr                     Bliss                    It’s a request           07:36 PM, 13th Apr                   Mohammad                   Kindly wait we are checking the details for you.           07:40 PM, 13th Apr                     Bliss                    Thank you so much ?           07:40 PM, 13th Apr                   Mohammad                   Thank you for your patience.           07:46 PM, 13th Apr                   Mohammad                   Kindly note that we have checked the store availability for the item Colourblocked Bodycon Dress with Short Sleeves and Crew Neck but it is out of stock at the store as well           07:46 PM, 13th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:51 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6058041