Subject: Ticket Assigned - Conversation with ❤️
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 15:31:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ❤️ ❤️                    Bye lol           07:04 PM, 13th Apr                     ❤️                    Hello           07:04 PM, 13th Apr                     ❤️                    I purchased an Order and  I wanted to a size up for it.           07:05 PM, 13th Apr                     ❤️                    Do I have to return the product           07:05 PM, 13th Apr                     ❤️                    In store ?           07:05 PM, 13th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:09 PM, 13th Apr                   Mohammad                   We would like to inform you that in order to exchange your Splash product you can visit and return the product to Splash/Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           07:11 PM, 13th Apr                   Mohammad                   We would like to inform you that in order to exchange your Max product you can visit and return the product to Max store and use your cash refund or Credit Note to buy a new product right away.           07:11 PM, 13th Apr                     ❤️                    If I paid through debit card           07:11 PM, 13th Apr                     ❤️                    Can I get a cash refund           07:11 PM, 13th Apr                     ❤️                    Right away           07:11 PM, 13th Apr                     ❤️                    How long does it take to get a refund ?           07:11 PM, 13th Apr                   Mohammad                   You can ask the store team to refund you in cash.           07:15 PM, 13th Apr                   Mohammad                   If the refund goes to the original mode pf payment it may take upto 7-14 days to reflect in account           07:16 PM, 13th Apr                     ❤️                    Can I get a cash refund if I paid through card           07:17 PM, 13th Apr                   Mohammad                   In online return request you will only get the refund on to the original mode of payment.           07:19 PM, 13th Apr                     ❤️                    And if I return it in store ?           07:19 PM, 13th Apr                   Mohammad                   Then you can ask the store team to provide you the refund in cash.           07:20 PM, 13th Apr                     ❤️                    Okay thank you           07:21 PM, 13th Apr                     ❤️                    One more thing           07:21 PM, 13th Apr                     ❤️                    Do I have fill up a form to return           07:21 PM, 13th Apr                   Mohammad                   If you going to return at store you do not need to fill any form.           07:24 PM, 13th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:30 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6057974